Order

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All orders for PianoSon will be automatically confirmed by email. If the ordered products are sold out or back-ordered we will contact you as soon as possible. If products are sold out or back-ordered, PianoSon reserves the right to delete the items from your order and reduce the payment amount accordingly or cancel the entire order. We cannot add extra items to your order and increase the payment amount. If you want to order more goods, you must place a new order. 

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Payment

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The available payment methods are: bank transfer or by credit card.

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All prices exclude VAT (Net payable) "VAT not applicable, article 293-B CG"

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We use an approved payment server which encrypts all information with SSL (Secure Socket Layer) protocol. This means that your information cannot be read.

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Delivery

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PianoSon deliver on all weekdays. 

PianoSon will evaluate the packaging options for each shipment so each order has the optimal conditions for arriving safely and undamaged.

PianoSon takes no responsibility for damage to the shipment caused during the carrier's custody. Therefore it is important that visibly damaged packages are received with written notes from the freight forwarder. These reservations must be noted on the waybill while the freight forwarder is still present. If an accident occurs and a shipment is damaged, this must be reported to PianoSon immediately after arrival.